Corporate Client FeedbackYour commitment to our company’s mission and enthusiastic motivation to accomplishing our objectives has made it a real pleasure to work with you. Any organization finding they lack clarity or an effective planning process would do well to hire you. Without question, you’ve convinced me of your excellent abilities in helping organizations understand the value behind implementing an effective corporate planning process in support of achieving their corporate goals. Kevin A. Steiner, CPCU West Bend Mutual Insurance Company Senior Vice President – Marketing
Your real life experience in starting and building your own companies has given you real knowledge of the types of stumbling blocks new companies face. That insight proved invaluable to us, now only six years old. My team has been very comfortable working with you even though they come from all levels within the organization. As a result, the entire company has an operating plan that clearly identifies actions and priorities according to each department. This has been a major contributor to the significant growth Dart Chart has experienced. …Because of your energy and commitment, we all recognize the value of the corporate planning process, and participate enthusiastically. It has been an excellent experience for us to work with you, and the skills we’ve learned will serve us well into the future. Bernie Hofmann, CPA CEO Dart Chart Systems, LLC
Another technique that differentiated you from other facilitators we’ve had in the past was the way in which you did not force your issues or conclusions upon us. You were quite skilled in helping us reach our own conclusions and did not leave a step until you had complete buy in from the group. Because of your techniques in building understanding, our people felt they had accomplished something each time they walked away from a planning meeting. President/CEO Financial Services Company
Through your process of corporate planning, team building, performance, and communication improvements, this last year has brought a more disciplined approach to running our business. The results we’ve enjoyed include stronger profitability in less than two quarters and improved internal communications. We now have a common language and a more structured methodology for problem solving as our company grows. Rich Werneth President Computer Aided Technology, Inc.
Your overall planning process has given us a simple but effective framework to follow, in addition to providing us with an excellent structure to help build teamwork. Through your operational planning process we have been able to bring our goals and objectives into clear alignment. Our teams now have better focus and a strong commitment to teamwork. The way you’ve modified your process to fit our division’s specific needs has been quite helpful. I’ve also been pleased with how comfortable you have been for us to work with. Thank you for your commitment to our needs. Keith Maurer Director – Global COE SC Johnson & Son, Inc.
Your process gave us an orderly way to look at the future of our company, identify our key performance indicators, and prioritize our opportunities and challenges. Although we’ve had trained facilitators and consultants work with us in the past, your caring and interactive approach of working with our people produced very different results. You asked us the tough questions we couldn’t ask ourselves. And you did so with a high degree of concern, which created a low stress and interactive environment for us to successfully work through our issues. As a result, this is the first time we are all working with a common view of our future and a way to hold onto the values we don’t want to lose as we grow. Anthony J. Warren President & CEO West Bend Mutual Insurance Company
Working with you compelled us to take a step back and examine where we wanted our organization to end up. It gave us a common set of priorities and a means to keep all of the managers accountable. We have embraced the process that you introduced and it would be hard to imagine going ahead without it. We were particularly impressed with your ability to understand the key issues of our industry, as well as some of the hurdles that are unique to our organization. You were also willing to ask our team members tough questions that were necessary to build a working plan. As a bonus, our outside auditors were pleasantly surprised at the system of checks and balances that are in place, as a result of this process. William B. Hutchison Vice President National Specialty Insurance
You have earned the respect of each and every one of us. Your listening skills are unsurpassed and we appreciate the thought you put into understanding our situation in order to help us find the right solutions. It was clear to all of us that you wanted to learn about each of our business issues and us before you helped us find our way. We will continue to use your process and most importantly, your facilitation of the quarterly operational planning meeting to stay on track in order that we may continue to grow our business. President/CEO Service Company
I am taking this opportunity to let you know how impressed I’ve been with your work here at Batzner Pest Management. …your operational planning process has improved our teamwork, leading to stronger follow-through and successful project completion… Anytime a consultant comes into the picture, people feel nervous. However, your people skills made my group feel at ease. They felt comfortable voicing their opinions throughout the planning process. I was also impressed by your integrity. You did what you said you would do, and more. I was pleasantly surprised by your sincere interest in our successes and failures. I find this refreshing in today’s business environment. I’ve really enjoyed working with you and look forward to continuing our relationship. Jerry Batzner President Batzner Pest Management, Inc.
…you have helped bring a whole new approach and mindset to our sales strategy and direction, which is already showing measurable results… As you know, I have many years of experience in sales, sales management, and even sales training. …I was a little skeptical going into this process – in essence, I wasn’t sure that we really needed any “consulting” within our sales group. What I learned was that not only did we need some help, but the process, organization, and enthusiasm that you brought to our group was a perfect fit. We will continue to use the process… Michael A. Giffhorn President Cubic Design, Inc.
…Our quarterly operational planning meetings have brought clarity and an improved perspective to our corporate planning process. Your skilled and often entertaining facilitation combined with your ability to manage our diverse group has forced us not to dwell on things we should have done, but to move forward and focus on what we need to do. As a result, we have become quite good at establishing the correct priorities and sticking to them. We no longer dredge up old issues, which bog us down in unproductive banter. CEO Service Company
The performance improvement methodology you’ve developed with us has resulted in employees developing an improved understanding of their roles and responsibilities thus enabling us to improve accountability throughout the organization. We have also become a cohesive and focused group better able to prioritize our actions so that we can meet the challenges we face everyday in our business. Chairman/CEO Marketing Company
It is our belief that many organizations can benefit from Phil’s approach towards helping companies improve their earnings and cash flow. …Impact Engineering Solutions was able to significantly improve the earnings performance of our organization by making improvements in the following areas: operational planning, improved execution and consistency in performance, improved focus on key performance drivers, increased levels of team and individual accountability… Mark Peters President/CEO IMPACT Engineering Solutions, Inc.
…through our relationship with you, we are well on our way to establishing meaningful company-wide performance metrics which will allow us to grow revenues and profits while holding on to our unique company values. We appreciate your work with us and will continue to use your process to stay on track as we continue to grow. President/CEO Services Company
It’s been a real pleasure working with you over the last year. You’re organizational and communications skills have allowed our company to make the changes necessary to improve our operations and build a stronger team… As a result of our working together, we have created a process of continuous performance evaluation that has enabled us to make on-going operational improvements… If I had to point to one thing that has really moved us forward, I would say it was the team-building assistance you brought to our organization. When I purchased the company three years ago, it was relatively small. Today, sales have more than tripled. Your work has helped us manage our growth while building a strong team. …I must admit our team was skeptical of the operational planning process at first. But it didn’t take long before they were glad we were doing it. Your personality of seriousness and focus has helped us to do an excellent job of staying on track. I’ve really appreciated our work together. President Mason Contractor
…In the course of activity that was often fast-paced, we engaged Phil Mydlach to help us step back, examine our business models and provide new perspective. In short, we found that we had been so focused on the individual details of our business that we had missed opportunities to ask bigger, broader questions. The result has been gratifying and profitable. We selected Phil based on a long-standing acquaintance, a knowledge of his business experience, and an understanding of his thinking skills. By the latter, I mean that we have always admired Phil’s way of attacking not only a problem, but also attacking the status quo with keen insights and hard questions. He was able to proble our commerce model with “Why?” and “How?” questions we had not thought to ask in years. At the same time, his rapid ability to understand our business meant we did not waste time bringing him up to speed. We moved directly to the point and stayed on the point. …Phil’s methods were well organized and precise. His results were clear. The outcome formulated concrete actions. I have no hesitation in recommending Phil as a consultant, partner, analyst, planner and strategist. The frosting on the cake is that in addition to these essential and valuable skills, he is a wonderful person to work with. President Data Services Company | |